Privacy Policy
Last updated: June 2026
This Privacy Policy explains what information is collected when you visit this website or buy The Soul You Buried, how that information is used, and the choices you have. We keep what we collect to the minimum needed to sell and deliver the book and to keep the site running well.
Who we are
This website sells the book The Soul You Buried by Thalia Windale. If you have any question about your privacy or your data, you can reach us at support@thesoulyouburied.com.
Information we collect
- Your email address and order details. When you buy the book, we receive the email address you used at checkout and basic order information (such as the item purchased and the time of purchase) so we can deliver your download.
- Payment information. Card and payment details are entered directly with our payment processors, Stripe and PayPal. We do not see or store your full card number or banking details.
- Messages you send us. If you email us or use the contact form, we keep your message and contact details so we can reply.
- Basic usage data. We use privacy-friendly analytics to understand how the site is used in aggregate (for example, which pages are visited). This does not identify you personally.
How we use your information
- To process your order and deliver your download link by email.
- To provide customer support and answer your questions.
- To keep records of sales for accounting and tax purposes.
- To understand and improve how the website performs.
- To protect against fraud and keep the site secure.
Payment processing
Payments are handled by Stripe and PayPal. When you pay, your information is processed by them under their own privacy policies. We receive a confirmation of payment and the email address tied to your order, but not your full payment credentials. You can review their practices on the Stripe and PayPal websites.
How your download is delivered
After a successful payment, your download link is sent to your email address through our order and email tools. These services process your email address and order details only to deliver your purchase and any necessary follow-up about your order.
Analytics and cookies
We use a privacy-friendly analytics tool that measures visits without using tracking cookies and without building a profile of you across other websites. The site uses only the minimal storage needed to function (for example, remembering that you dismissed a popup during your visit). We do not run advertising trackers.
How we share information
We do not sell your personal information. We share it only with the service providers that make the store work, namely our payment processors and the tools that deliver your order email, and only as needed for those purposes. We may also disclose information if required by law.
Data retention
We keep order and email records for as long as needed to deliver your purchase, provide support, and meet legal and accounting obligations, and then we remove or anonymize them.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses. To make a request, email support@thesoulyouburied.com and we will respond within a reasonable time.
Children's privacy
This website and book are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
International readers
Our service providers may process information in countries other than your own. Where that happens, your information remains protected under this policy and the providers' own safeguards.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page. Significant changes will be reflected here.
Contact
Questions about this Privacy Policy or your data can be sent to support@thesoulyouburied.com.